Kinzie Hotel

Kinzie Hotel

20 West Kinzie Street, River North, Chicago (IL), United States, 60654
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 Kinzie Hotel
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    Interior view Kinzie Hotel
    Interior view Kinzie Hotel
    Fitness center Kinzie Hotel
     Kinzie Hotel
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    Exterior view Kinzie Hotel

    Kinzie Hotel Reviews

    9.1
    Exceptional
    /10
    (62 reviews)See what guests said
    10.0
    Exceptional

    "Great hotel."

    Terry

    -

    December 17, 2018

    9.4
    Exceptional cleanliness
    Recommended by 91% of guests

    Things you’ll love about Kinzie Hotel

    Things you'll love

    • 260 meters to public transportation

    • Located in heart of Chicago (IL)

    • Free Wi-Fi in all rooms!

    • Breakfast [free]

    Exceptional
    Location
    9.6
    See map
    Exceptional location - Inside city center
    Popular neighborhood
    Nearby
    Popular
  • Museum of Broadcast Communications40 m
  • Andy's90 m
  • Howl at the Moon100 m
  • Marina City150 m
  • Chicago House of Blues150 m
  • Tobai International160 m
  • Trump Tower180 m
  • After-Words New and Used Books190 m
  • Jazz Record Mart200 m
  • Vietnam Veterans Fountain240 m
  • Value for money8.6
    Location rating9.6
    Nearest airportMidway International Airport (MDW)
    Distance to airport14.6 km

    Rooms available at Kinzie Hotel

    Deluxe King
    Deluxe King
    ...
    • Room size: 30 m²/323 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Deluxe Two Queens
    Deluxe Two Queens
    ...
    • Room size: 30 m²/323 ft²
    • City view
    • 2 queen beds
    Enter dates to see prices
    Deluxe City View Queen
    Deluxe City View Queen
    ...
    • Room size: 30 m²/323 ft²
    • City view
    • 2 queen beds
    Enter dates to see prices
    Deluxe King City View
    Deluxe King City View
    ...
    • Room size: 30 m²/323 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Room Selected at Check In
    Room Selected at Check In
    ...
    • Room size: 30 m²/323 ft²
    • Shower
    • 2 king beds or 1 super king...
    Enter dates to see prices
    Deluxe Room, 2 Queen Beds, Non Smoking, 2 QueenBed
    Deluxe Room, 2 Queen Beds, Non Smoking, 2 QueenBed
    ...
      Enter dates to see prices
      2 QUEEN BEDS - SMOKING OR NONSMOKING ROOM
      2 QUEEN BEDS - SMOKING OR NONSMOKING ROOM
      ...
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        Double Occupancy Room
        Double Occupancy Room
        ...
          Enter dates to see prices
          Deluxe Room, 1 King Bed, Non Smoking
          Deluxe Room, 1 King Bed, Non Smoking
          ...
            Enter dates to see prices
            Luxury Room - City view
            Luxury Room - City view
            ...
              Enter dates to see prices
              Have a question for Kinzie Hotel?

              What people love about Kinzie Hotel

              • 10.0
                Exceptional

                "We were very impressed with the value and quality of our stay at The Kinzie."

                Hannah

                |

                April 6, 2018

              • 10.0
                Exceptional

                "Added to that, the staff are live;"

                Hannah

                |

                April 6, 2018

              • 10.0
                Exceptional

                "The staff is friendly and professional and the facilities are attractive."

                Keshena

                |

                August 7, 2018

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              More about Kinzie Hotel

              More about Kinzie Hotel

              6.8
              Good

              "Location is convenient, room very spacious, hotel staff frie..."

              Wai E.

              |

              February 23, 2018

              An overview

              Show less

              What they offer

              10.0
              Exceptional

              "Food, entertainment, convenience and grocery stores, and the..."

              Keshena

              |

              August 7, 2018

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              Nearest essentials

              Distances shown are straight-line distances on the map. Actual travel distances may vary.
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              What's nearby

              Distances shown are straight-line distances on the map. Actual travel distances may vary.
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              Property's guest policies

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              Some helpful facts

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              Announcements

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              Reviews of Kinzie Hotel from real guests

              Agoda Reviews (62)Booking.com Reviews (1925)
              9.1
              /
              10
              Exceptional
              Cleanliness9.4
              Facilities8.6
              Location9.6
              Service9.2
              Value for money8.6
              Provided by verified guests of Agoda
              All languages
              All guests (62)
              All room types

              Show reviews that mention 

              Showing 28 verified guest comments
              12
              8.4
              Excellent
              Veschini from South Africa
              Family with teens
              Deluxe Two Queens
              Stayed 3 nights in December 2018

              Clean up!”

              A wonderfully located hotel to explore Chicago, with excellent facilities. Friendly helpful staff. Totally let down by poor cleaning-the carpets in the bedroom desperately need to be vacuumed, especially under the base cover.

              Reviewed December 31, 2018

              Thank you very much for your amazing comments and rating about our staff service and the location. This is highly appreciated. We thank you for the constructive feedback in regards to the rooms and will ensure to act upon this.

              Responded January 04, 2019
              Kinzie Hotel
              10.0
              Exceptional
              Terry from United States
              Couple
              Deluxe King
              Stayed 1 night in December 2018

              Great hotel!”

              Great hotel. Very clean, and a great value for the money.

              Reviewed December 17, 2018

              Thank you very much, Terry. We are delighted that you had great value for money at the Kinzie Hotel and enjoyed your stay. Thank you for the ten out of ten.

              Responded December 23, 2018
              Kinzie Hotel
              8.4
              Excellent
              aaron from United States
              Couple
              Deluxe King City View
              Stayed 1 night in November 2018

              Good but misleading ”

              Pro: Relatively good location, close to everything. Really clean, comfortable, and quiet room with extras, . Also a good discount at the nearby restaurant/bar. Nice large windows. The staff was really nice and friendly and always available to help. Cons: The room pictured for the deluxe king is not the same room AT ALL, it’s actually the suite. The view isn’t great, you just see other buildings (but that’s somewhat expected). The breakfast was standard continental breakfast.

              Reviewed November 04, 2018

              We appreciate your review and your candid feedback about your stay. We are delighted that you were able to enjoy the city and the great discount at Public House next door. Thank you for kind words about the staff service, Aaron. We hope upon your return visit that we can tailor a specific room selection for you.

              Responded November 05, 2018
              Kinzie Hotel
              10.0
              Exceptional
              Lindsay
              Family with young children
              Deluxe King
              Stayed 1 night in September 2018

              Excellent stay”

              We loved this cute hotel. It's a great location and the room was clean, the bed was comfortable, the staff was wonderful.

              Reviewed September 11, 2018

              Thank you for your amazing review and recommendation. This is a very lovely piece of feedback and we are very pleased.We are so glad you enjoyed Kinzie!

              Responded September 12, 2018
              Kinzie Hotel
              10.0
              Exceptional
              Jason
              Solo traveler
              Deluxe King City View
              Stayed 1 night in August 2018

              The best location.”

              The room was great. Big picture windows. Everything I need

              Reviewed September 05, 2018

              Thank you very much for sharing this amazing feedback online for fellow travellers. We love that you found the Kinzie Hotel had everything you need for a great stay in an amazing part of the city.

              Responded September 06, 2018
              Kinzie Hotel
              10.0
              Exceptional
              Gordon from Canada
              Couple
              Deluxe King
              Stayed 2 nights in September 2018

              Excellent experience, perfect location. ”

              Only hiccup was that they forgot to refresh our room, but I called the front desk and they sent someone up immediately with towels and amenities. Great place to stay, and will recommend. Thank you Diane

              Reviewed September 04, 2018

              Dear Diana, Thank you very much for your amazing review. We love the full marks and appreciate your honest feedback. We are delighted that you would recommend the Kinzie Hotel. Thank you again.

              Responded September 05, 2018
              Kinzie Hotel
              9.6
              Exceptional
              Elijah from Australia
              Group
              Deluxe Two Queens
              Stayed 3 nights in August 2018

              Central and great location, comfy beds, helpful and kind staff. Awesome place! ”

              Needs better breakfast food options.

              Reviewed September 01, 2018

              Thank you very much, Elijah, for your wonderful review. We are delighted you enjoyed a comfortable and spacious stay at the Kinzie Hotel. Chicago Starts Here! We appreciate your kind words about our hotel team.

              Responded September 02, 2018
              Kinzie Hotel
              10.0
              Exceptional
              Keshena from United States
              Business traveler
              Deluxe Two Queens
              Stayed 1 night in August 2018

              Enjoyed every minute”

              My stay at The Kinzie was surprisingly pleasant from beginning to end. I think my favorite thing is it is in the heart of downtown Chicago but not on the busiest street. We were able to get much needed rest. Food, entertainment, convenience and grocery stores, and the reason I went in the first place- the Spanish Consulate- are all in walking distance. The staff is friendly and professional and the facilities are attractive. Great value!!

              Reviewed August 07, 2018

              We are delighted to hear that the Kinzie Hotel was perfect for your visit and you were able to get in your most important function as well as some of the other areas hot spots. We love our central location which makes it easy to get anywhere in town. Thank you for this very positive review and your feedback for other travellers on the great value. We appreciate it.

              Responded August 17, 2018
              Kinzie Hotel
              5.6
              TJ
              Couple
              Deluxe King
              Stayed 1 night in July 2018

              Hidden Fees”

              We booked through agoda and paid in advance to guarantee the rate. The morning of checkout we have an invoice for $27 under the door. I went to ask about it, and they said it was a resort fee for WiFi, continental breakfast, business rooms and the gym. The booking stayed a FREE breakfast, and we didn’t have a need for any of the other services. We were also not provided any login info for the WiFi and figured we had to pay when we couldn’t connect. Then to find out that we paid for it was very disappointing. When asking to have the fee waived, we were refused. Very disappointed.

              Reviewed July 15, 2018

              Dear TJ, Thank you for choosing the Kinzie Hotel for your recent trip to Chicago. I am sorry that your stay ended in disappointment. We disclosed your Nightly Service Fee in your confirmation letters. I do apologize if this was unclear to you at the time of booking. The Nightly Service Fee provides many amenities including: unlimited wine and craft beer every night, Continental breakfast every morning, 24-hour access to our fitness and business centers. We also have upgraded entertainment allowing you to access streaming media such as NetFlix along with Wi-Fi access. All of this is provided for $24.95 per evening when booking with a third-party and $14.95 per evening when booking directly with the hotel. I apologize that you were not made aware of the Wi-Fi. Every guest is provided with the Wi-Fi access code when presented with their keys. I do hope we have the opportunity to restore your faith in our service in the near future.

              Show more
              Kinzie Hotel
              9.6
              Exceptional
              Lan from United States
              Family with teens
              Deluxe Two Queens
              Stayed 2 nights in June 2018

              location was prime; breakfast and cocktails made a big difference when compare with other facilities”

              we really liked the size of a smaller hotel... never had to wait for the elevator, valet...

              Reviewed June 25, 2018

              Thank you very much for your amazing review! We love the fact that we only have the short elevator wait times, this is a great bonus. We love that you enjoyed a great time at Kinzie and we hope you return.

              Responded June 28, 2018
              Kinzie Hotel
              8.8
              Excellent
              Boon from Singapore
              Family with teens
              Deluxe Two Queens
              Stayed 2 nights in May 2018

              Great Hotel”

              Staff were extremely friendly & room was spacious. Would have been perfect if the breakfast comes with hot food. Enjoyed our stay in Kinzie

              Reviewed May 07, 2018

              Thank you very much for this amazing review and the comments about our service and spacious rooms. We appreciate your feedback regarding the breakfast area and will review this with out leadership team to enhance our offerings.

              Responded May 07, 2018
              Kinzie Hotel
              9.2
              Exceptional
              Janise from United Kingdom
              Family with teens
              Deluxe Two Queens
              Stayed 9 nights in March 2018

              Exceptional”

              Very friendly and helpful staff. Room was good size and cleaned daily. Breakfast was included and plentiful choice. Free drinks and snacks tokens for each night stay was a nice touch too

              Reviewed April 09, 2018

              Thank you for this amazing review. We are delighted that you enjoyed the Kinzie Coins and that the team was very friendly!

              Responded April 10, 2018
              Kinzie Hotel
              10.0
              Exceptional
              Hannah from United Kingdom
              Family with young children
              Deluxe City View Queen
              Stayed 3 nights in April 2018

              Brilliant stay at The Kinzie”

              We were very impressed with the value and quality of our stay at The Kinzie. Added to that, the staff are live;y and very helpful. We’d highly recommend if you need a central, good value stay for a few nights.

              Reviewed April 06, 2018

              Thank you very much for posting your recommendation of the Kinzie Hotel online for fellow international travellers. We really appreciate your kind words and hope you had a pleasant trip back to England. Warmest Regards!

              Responded April 08, 2018
              Kinzie Hotel
              9.6
              Exceptional
              Cyrus from New Zealand
              Family with teens
              Deluxe Two Queens
              Stayed 4 nights in February 2018

              Excellent standard of rooms, amenities provided and Continental breakfast”

              Pros: above average friendliness of front of house staff, communication and information provided five stars. Excellent beds and pillows. Cons: would have liked to have a room to run a load of laundry before heading home after a three week vacation at several hotels across the country. However, overall a great stay, thank you

              Reviewed March 02, 2018

              Thank you for an amazing review. We are delighted your enjoyed a very friendly stay and five-star information. Our Concierge team want to make you even more comfortable when travelling and can certainly suggestion laundry options close by. We are very pleased you had a comfortable rest at the Kinzie Hotel.

              Responded March 03, 2018
              Kinzie Hotel
              6.8
              Good
              Wai from Macau
              Solo traveler
              Deluxe King
              Stayed 5 nights in February 2018

              Overall very good”

              Location is convenient, room very spacious, hotel staff friendly; particularly like the 24-hour fitness centre although the space is a little confined. Would be more perfect if breakfast has hot dish options.

              Reviewed February 23, 2018

              Dear Wai, Thank you very much for posting this great review of the Kinzie Hotel. We are delighted that you have shared this with fellow travellers and that you enjoyed the location and friendly Concierge team. We do offer twenty four hour fitness and business centre access in addition to continental breakfast included, a Manager's Reception with beverages included and lightening fast fibre-optic WiFi with unlimited streaming. We appreciate your feedback.

              Responded February 25, 2018
              Kinzie Hotel
              10.0
              Exceptional
              Elita from United Kingdom
              Couple
              Deluxe King
              Stayed 3 nights in January 2018

              Great hotel, extremely helpful reception staff, perfect location ”

              Specially enjoyed happy hour

              Reviewed February 01, 2018

              Thank you very much for your kind review. We are delighted that you enjoyed the manager's reception and a helpful reception. We really appreciate your high praise.

              Responded February 03, 2018
              Kinzie Hotel
              9.6
              Exceptional
              Ian from United States
              Couple
              Deluxe King
              Stayed 4 nights in December 2017

              Great value, location”

              Very nice concept with the happy hour drinks and breakfast at elevator in the morning. Room was very clean and decently spacious. Staff was friendly and location easily walkable to various sights as well as the train. Wish they had a proper functioning bar rather than just the 5-8pm but I’m just lazy, the area is full up with pubs. Very, very good value for money

              Reviewed January 02, 2018

              Thank you very much, Ian, for your amazing review. We are glad you enjoyed the Manager's Reception and included Continental breakfast. You are right; there are thousands of pub options in the city and our Concierge team would be delighted to set you up with the best options. Please visit Kinzie again.

              Responded January 13, 2018
              Kinzie Hotel
              10.0
              Exceptional
              Kristen from United States
              Couple
              Deluxe King
              Stayed 2 nights in December 2017

              Excellent service ”

              The staff was very helpful. Room was very nice. Our stay was awesome!’

              Reviewed December 11, 2017

              Kristen, thank you for this amazing review of Kinzie. We are delighted you enjoyed an awesome stay and we hope you return to us.

              Responded January 13, 2018
              Kinzie Hotel
              10.0
              Exceptional
              Bradley from United States
              Couple
              Deluxe Two Queens
              Stayed 4 nights in November 2017

              Nice place”

              Room was nice and clean. All communication w front desk was via text- unique but works very well. They were responsive to anything we needed. Good stay

              Reviewed November 19, 2017

              Bradley, we are delighted you enjoyed your Kinzie stay and gave us full marks. Our Mobile Concierge service is an excellent addition to assist us with guest requests. Thank you!

              Responded January 13, 2018
              Kinzie Hotel
              9.2
              Exceptional
              Keith from United States
              Solo traveler
              Deluxe Two Queens
              Stayed 1 night in August 2017

              Great atmosphere ”

              The atmosphere was wonderful and I loved the fact that I could text the front desk.

              Reviewed August 16, 2017

              We are delighted that you enjoyed the Mobile Concierge texting service. We hope to see you again at the Kinzie Hotel.

              Responded January 13, 2018
              Kinzie Hotel
              12
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              Kinzie Hotel
              |Exceptional 9.1
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              • Exceptional location
              • Magnificent Mile
              • Grand/State Subway Station is within 0.26 km