The Whitehall Hotel

The Whitehall Hotel

105 East Delaware Place, Magnificent Mile, Chicago (IL), United States, 60611
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Bathroom The Whitehall Hotel
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    Lobby The Whitehall Hotel
    Interior view The Whitehall Hotel
    Fitness center The Whitehall Hotel
     The Whitehall Hotel
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    Exterior view The Whitehall Hotel

    Guest reviews

    8.6
    Excellent
    /10
    (40 reviews)See what guests said
    8.8
    Excellent

    "This hotel located close proximity to the heart of Shopping..."

    Pitak

    -

    December 3, 2018

    8.8
    Excellent service
    Recommended by 89% of guests

    Property highlights

    • 720 meters to public transportation

    • 410 meters to the beach

    • Free Wi-Fi in all rooms!

    • Air conditioning

    Exceptional
    Location
    9.5
    See map
    Exceptional location - Inside city center
    Nearby
    Popular
  • Four Seasons Hotel80 m
  • Fourth Presbyterian Church100 m
  • Atlas Galleries110 m
  • John Hancock Center140 m
  • America's Gallery For Animation & Cartoon Art140 m
  • St. James Chapel140 m
  • The 900 Shops Mall140 m
  • Bloomingdale's150 m
  • Tilt160 m
  • Mundelein College Loyola University170 m
  • Value for money8.5
    Location rating9.5
    Nearest airportMidway International Airport (MDW)
    Distance to airport15.6 km
    Select your room
    Superior 2 Queen Beds
    Superior 2 Queen Beds
    ...
    • Room size: 20 m²/215 ft²
    • Non-smoking
    • 2 queen beds
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    Queen Room
    Queen Room
    ...
    • Room size: 20 m²/215 ft²
    • 1 king bed
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    High Floor King Room
    High Floor King Room
    ...
    • Room size: 23 m²/248 ft²
    • Non-smoking
    • 1 king bed
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    Junior Suite
    Junior Suite
    ...
    • Room size: 39 m²/420 ft²
    • Non-smoking
    • 1 king bed
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    Queen Room with Two Queen Beds
    Queen Room with Two Queen Beds
    ...
    • Room size: 27 m²/291 ft²
    • 2 king beds
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    High Floor Deluxe
    High Floor Deluxe
    ...
    • Room size: 27 m²/291 ft²
    • Non-smoking
    • 2 queen beds
    Enter dates to see prices
    Superior 1 King Bed
    Superior 1 King Bed
    ...
    • Room size: 20 m²/215 ft²
    • Non-smoking
    • 1 king bed
    Enter dates to see prices
    Superior King
    Superior King
    ...
    • Separate shower/bathtub
    Enter dates to see prices
    Run of House Room
    Run of House Room
    ...
    • Non-smoking
    • Bathtub
    Enter dates to see prices
    Standard Room
    Standard Room
    ...
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      What people love about the property

      • 9.6
        Exceptional

        "The staff is extremely friendly and helpful."

        Kathleen

        |

        December 18, 2017

      • 8.8
        Excellent

        "The room was clean and the location is very convenient."

        Prameesha

        |

        October 9, 2018

      • 8.8
        Excellent

        "Room is spacious and convenient."

        Pitak

        |

        December 3, 2018

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      More about The Whitehall Hotel

      More about The Whitehall Hotel

      10.0
      Exceptional

      "Everyone was very hospitable and the accommodations were ver..."

      Dawna

      |

      December 17, 2018

      An overview

      Show less

      What they offer

      10.0
      Exceptional

      "From the minute we pulled up in front of the hotel to the ti..."

      Dawna

      |

      December 17, 2018

      Show less

      Nearest essentials

      Distances shown are straight-line distances on the map. Actual travel distances may vary.
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      What's nearby

      Distances shown are straight-line distances on the map. Actual travel distances may vary.
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      Property's guest policies

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      Some helpful facts

      The property

      Number of rooms : 100

      Real reviews from real guests

      Agoda Reviews (40)Booking.com Reviews (1895)
      8.6
      /
      10
      Excellent
      Cleanliness8.3
      Facilities8.1
      Location9.5
      Service8.8
      Value for money8.5
      Provided by verified guests of Agoda
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      All guests (40)
      All room types
      Showing 17 verified guest comments
      8.8
      Excellent
      Lucy from United Kingdom
      Solo traveler
      Superior 1 King Bed
      Stayed 3 nights in February 2019
      Good value room but lack of coffee/tea”
      Great value for money for the rate I got -under £60 a night. No coffee/tea in room. Only available in reception 6.30-9.30a.m. Room warm but ice on INside of window. No double glazing. What is fuel bill - lack of concern for environment? Staff response was to shrug.
      Reviewed February 14, 2019
      10.0
      Exceptional
      bo from China
      Solo traveler
      Superior 1 King Bed
      Stayed 6 nights in February 2019
      enjoy the stay at whitehall”
      Perfect location, nice room with fast wifi connection
      Reviewed February 11, 2019
      10.0
      Exceptional
      Dawna from United States
      Group
      Queen Room with Two Queen Beds
      Stayed 1 night in December 2018
      Excellent Stay”
      From the minute we pulled up in front of the hotel to the time we left, we had an excellent stay at The Whitehall Hotel. Everyone was very hospitable and the accommodations were very comfortable. We all agree that this will be our go to hotel in Chicago in the future. The price is amazing!
      Reviewed December 17, 2018
      8.8
      Excellent
      Pitak from Thailand
      Couple
      Superior 1 King Bed
      Stayed 3 nights in November 2018
      Great value for money”
      This hotel located close proximity to the heart of Shopping street and lots of tourist spots. Room is spacious and convenient. Mattress and pillows are very comfortable. And lots of good restaurants nearby.
      Reviewed December 03, 2018
      10.0
      Exceptional
      YUNYA
      Group
      Superior 2 Queen Beds
      Stayed 1 night in October 2018
      great place in city center for shopping and touring around ”
      The people here are vey nice, and the room is very clean.
      Reviewed December 01, 2018
      9.2
      Exceptional
      Ariana from United States
      Couple
      High Floor King Room
      Stayed 4 nights in November 2018
      Exceptional”
      My boyfriend and I enjoyed our stay at the Whitehall Hotel! It's a perfect location! The hotel is somewhat older but defiantly worth it. Easy to check in and check out. Wonderful staff and housekeeping crew. Thank you!
      Reviewed November 21, 2018
      10.0
      Exceptional
      yanqun from China
      Family with young children
      Junior Suite
      Stayed 7 nights in September 2018
      Very convenient ”
      A history hotel,near water tower, Macy’s and 360 Chicago ,all in 5 minutes walk.the service all nice.
      Reviewed October 13, 2018
      8.8
      Excellent
      Prameesha from Australia
      Business traveler
      Superior 1 King Bed
      Stayed 5 nights in September 2018
      Excellent”
      The staff was friendly and helpful. The room was clean and the location is very convenient. Wish the rooms had better lighting.
      Reviewed October 09, 2018
      5.6
      surendran from United Kingdom
      Solo traveler
      High Floor King Room
      Stayed 2 nights in September 2018
      Location excellent, the rest was poor”
      Room asked for was not ready and I was promised a better one (904), but this overlooked lots of a/c vents! Room dark and a bit dingy/damp and two of the much needed bulbs/lamps didn't work. Carpets on the darker side - hard to make out cleanliness. Mattress OK, but sheets a cotton polyester mix - not to my liking. Lobby couldn't be smaller (should have followed an old rule to judge a hotel by its lobby). Staff - one said no late check-out grumpily, while another a few hours later cheerfully offered an hours extension. In-dining ends at 11AM, to start at 5PM. The bath - decent quality soap/cream etc, but bath, basin etc were pitiful condition. Hotel proudly boast of being the last of independents - but sadly Whitehall makes a clear case against that ilk (needs money for a revamp which perhaps only big chains can afford). There were quite a few striking hotels workers outside many other hotels, not outside Whitehall (perhaps workers are paid well? They were quite scarce anyway)
      Reviewed September 20, 2018
      10.0
      Exceptional
      michal from Israel
      Business traveler
      Superior 1 King Bed
      Stayed 2 nights in August 2018
      will come again”
      i liked the location comfortable bed
      Reviewed September 01, 2018
      7.2
      Very good
      Paul from United States
      Couple
      Superior 1 King Bed
      Stayed 1 night in August 2018
      great location, decent rooms, some issues”
      Hotel has a great location just off of Michigan ave, close to all the shopping, restaurants, and close to the nightlife on Rush. Rooms are decent size and look like they have been updated recently. Hallways look dated. Getting ice is complicated (no ice bucket or ice machine on each floor like many place have - you call the front desk and in 20-30 minutes they bring you ice). Breakfast prices for room service are actually decent in comparison to other hotels downtown. We were charged for overnight parking even though we did not have a car at the hotel - had to go to front desk to explain and they corrected - not a problem, but could not use express checkout and had to wait in line to clear up the issue and checkout. Ceiling in bathroom is lower than rest of the room - vent is right over toilet, if you look up, it is very dirty and looks gross. AC is so loud that it will wake you up in the middle of the night (sounded like one of those wall units in the $30 motel by the highway).
      Reviewed August 27, 2018
      9.2
      Exceptional
      Pamela from United States
      Family with young children
      Superior 2 Queen Beds
      Stayed 2 nights in July 2018
      I have enjoyed the Whitehall each stay. Staff, location can’t be beat. ”
      There was no refrigerator or coffee maker. Comforter was crinkly, noisy. Room layout wonderful and, again, staff could not be more accommodating.
      Reviewed July 30, 2018
      9.2
      Exceptional
      Rachel from United States
      Group
      Superior 2 Queen Beds
      Stayed 1 night in July 2018
      Best Customer Service Ever”
      I experienced the best customer service of my entire life here. Debbie at the front desk truly made my experience at the Whitehall worth while. She is the best and deserves a raise!! Thank you Debbie!
      Reviewed July 17, 2018
      10.0
      Exceptional
      Timothy from United States
      Solo traveler
      Superior 1 King Bed
      Stayed 2 nights in July 2018
      nice boutique hotel ”
      very accommodating staff and great restaurant
      Reviewed July 07, 2018
      8.0
      Excellent
      Prasanna from Canada
      Group
      Superior 2 Queen Beds
      Stayed 1 night in April 2018
      Very good”
      Booked two queens (4 people) but when checking in, said that it was given away and only gave us 1 queen. Even though it was a $50+ difference in price, only offered $25 dining voucher for breakfast as compensation. Breakfast was absurdly expensive and $25 did not even cover one person. They did however give us a rollaway and we had a pullout couch in our room so we were all able to stay in the room, but very inconvenient.
      Reviewed April 18, 2018
      9.6
      Exceptional
      Kathleen from United States
      Family with teens
      Superior 2 Queen Beds
      Stayed 1 night in December 2017
      Christmas Holiday Stay”
      This was our second time in the last two years staying at Christmas time at the Whitehall. The hotel is pretty and in a great location. The staff is extremely friendly and helpful. This will continue to be our "go to" place to stay downtown from now on.
      Reviewed December 18, 2017
      8.4
      Excellent
      Sonia from Italy
      Couple
      Superior 1 King Bed
      Stayed 4 nights in September 2018
      Ottima posizione”
      Posizione fantastica vicinissima al Mag Mile e ad una zona piena di belissimi locali e negozi. Personale molto disponibile. L'hotel avrebbe bisogno di piu manutenzione.
      Reviewed September 30, 2018
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      • Exceptional location
      • 360 Chicago Observation Deck
      • Clark/Division Subway Station is within 0.72 km